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telemedicine & patients safety protocols (1)

OUR OFFICES ARE OPEN WITH LIMITED OPERATING HOURS AND WE NOW OFFER TELEMEDICINE VISITS

First, we hope you and your loved ones are safe and in good health. Needless to say, WE MISS YOU!

Whether you are requesting an appointment online or with one of our staff members, please make sure to specify your option: new patient or follow up visit, in person or telemedicine.

Our practice is one of the safest places for asthma and other allergy patients to be seen, as opposed to urgent care or emergency rooms. Allergy season is well underway and more people than usual are suffering from allergies, asthma, sneezing, wheezing, coughing and sinus problems.

IN OFFICE PROTOCOLS

We are proud and thankful for our doctors, mid-level practitioners and staff for their continuous dedication to our patient’s care. Our practice is committed to seeing new, established and immunotherapy patients. Following the latest  CDC protocols, we have implemented further restrictions for the safety of patients and staff:

  • Each patient is screened at the moment of the appointment confirmation and again at the door;
  • No patient is allowed in the office if they answer YES to any of the following questions:

Have you had any of the following symptoms in the last 4 weeks or have you been exposed to someone who’s had any of the following symptoms:

  1. Temperature of 99 or above
  2. Traveled outside of Florida
  3. Cough
  4. Shortness of breath
  5. Diagnosed with COVID-19

 

  • Only 1 (one) essential guest per patient is allowed (parent/guardian/caregiver)
  • Waiting rooms have limited seating spaced 6 ft. apart
  • IMMUNOTHERAPY/SHOT PATIENTS are asked to call from curbside and wait in the car until they are called in.
  • Patients are asked to wear Masks to come in the office.
  • Additionally, we have increased both the frequency and the scope of our office cleaning protocols in accordance with the CDC recommendations to help insure both our patients and members of our staff are kept safe.

 

HOW TO PREPARE FOR A TELEMEDICINE VISIT *

  1. Choose your tech.
  2. Set-up prior to your appointment.
  3. Choose a quiet, private place.
  4. Prepare your medical history.
  5. Prepare paperwork ahead of time.
  6. Obtain vital signs.
  7. Be prepared for co-pays.
  8. Write down questions ahead of time.
  9. Review your treatment plan.
  10. Set up follow-up.

* As found on https://www.aaaai.org/conditions-and-treatments/library/allergy-library/telemedicine#.XqL_1TBMio8.email

 

*At this moment our offices are NOT set up to test for COVID-19. If you suspect you have the symptoms, please contact your county health department:

IMPORTANT RESOURCES

Miami Dade County Department of Health: (305) 470 5660
Broward County Department of Health: (954) 467 4700
Palm Beach County Department of Health: (561) 840 4500
Florida Department of Health Call Center 1-866-779-6121 or email: COVID-19@flhealth.gov
Center for Disease Control and Prevention (CDC) https://www.cdc.gov/coronavirus/2019-ncov/about/index.html (last accessed Mar. 16, 2020)
Florida Department of Health http://www.floridahealth.gov/diseases-and-conditions/COVID-19/

 

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